Public Health Authorities Repeatedly Cited Resurrection's Saint Joseph Hospital
- Saint Joseph Hospital has been repeatedly investigated and cited by public health authorities over the past five years. Some of their findings include:109
". . . the facility failed to maintain a clean, sanitary and orderly resident environment. . . "110
"Used exam gloves were observed thrown on the ground. . ."111
"One of the ceiling plates was coming down exposing a greenish substance which could easily fall on the clean linen stored below it."112
". . . doors leading to the outside needed rodent proofing. . ."113
". . .facility failed to. . . provide treatment and services to a resident with signs of possible bleeding."114
". . .no assessment done as an effort to investigate the cause of this low blood count and the reasons for the large black and blue areas. . ."115
". . . facility failed to provide a hazard free resident environment. . ."116
". . . a medication error rate of 11.9%."117
". . . missed medication as well as not following physician's order. . ."118
". . . missed medication error as well as a wrong dose medication. . ."119
". . . the facility failed to ensure food is stored, prepared and served under sanitary conditions. . ."120
- On a government survey of patient satisfaction, Saint Joseph scored below the national average on 80% of the survey questions.121
- More than one-third of Saint Joseph patients reported that their room and bathroom were not always clean.122
- Forty-five percent of Saint Joseph patients surveyed reported that they did not always receive help as soon as they wanted it- a sign of potentially hazardous short staffing.123
- Saint Joseph Hospital performed below the nation's top performing hospitals on 80% of the process of care measures monitored by the Centers for Medicare and Medicaid Services.124
- The 2008 Blue Star Hospital Report awarded hospitals up to ten possible stars based on their performance compared to their peer group in ten areas. One-third of the ranked Illinois hospitals received seven, eight or nine stars out of a possible ten. Saint Joseph Hospital only received five stars.125
- Saint Joseph Hospital did not receive a star for overall satisfaction with hospital care because it failed to receive a score of at least 88 percent on a survey sent to BlueCross BlueShield of Illinois members.126
- Saint Joseph Hospital did not receive a star for their performance on the Agency for Healthcare Research and Quality's inpatient quality indicators. This measure is based on the hospital's mortality rates for specific medical conditions compared to their peers.127
- A recent survey asked Chicago-area physicians to rate local hospitals on how well they treated patients for high-risk adult surgery. Only 16% of doctors rated Saint Joseph Hospital as "very good" or "excellent" for high-risk adult surgery, whereas 42% of doctors gave top marks to Resurrection's competitors.128